About this lesson
This workshop shows you how to improve the debt collection process in your business through good systems.
How much does it cost?
These lessons are provided free by New Zealand Trade & Enterprise.
Why you should do it
Debt collection is a major cause of cashflow difficulties in many businesses and can contribute to business failure or to poor performance and lower profits.
Who should complete it
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Small business owners with debt collection and cashflow problems
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Owners wishing to reduce the incident of bad debt
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Owners looking for tips to manage the credit sales process more efficiently
What you will end up with
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A process that enables you to screen out potential debt risk, keep on top of your credit sales and effectively pursue late payments
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A credit application form template
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An Excel template to measure your debt collection efficiency
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Sample debt collection e-mails
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Sample debt collection letters